All Systems Fully Operational 99.99% Global Uptime

Telemetry Node: Global Edge Cluster

KonnectBot Network Status

Live real-time monitoring across all KonnectBot messaging infrastructure, GenAI engines, webhooks, and third-party integrations.

Auto-refreshed: 5s ago • 30s probe cycle

Current Global Uptime

99.99% Past 90 Days

Message Latency

18ms p95 WebSocket

Sub-25ms target met

GenAI Inference Speed

340ms TTFT Global

Model caching primed

Webhook Delivery

99.998% Ingress / Egress

0 dropped payloads

90-Day Operational Telemetry Grid

Continuous automated health checks executed every 30 seconds from 24 global regions.

100% Operational

Maintenance / Minor

90 days ago Overall Reliability: 99.991% Today

Dec 18, 2024 Jan 17, 2025 Mar 18, 2025

Services & Edge Topologies

System Component Health

Granular real-time state for each layer of the KonnectBot platform. Click any component to expand regional nodes.

Core Conversation Infrastructure

100% Operational

Web Chat Widget & CDN Delivery

Cloudflare Enterprise edge cache, Brotli compression, SRI validated

100.0% Operational

Agent Multi-Team Inbox & WebSocket Gateway

Bi-directional socket tunnels across US-East, EU-Central, and AP-Southeast

99.99% Operational

Mobile Agent App Push Services (iOS & Android)

Apple APNs and Firebase FCM background broadcast pipes

100.0% Operational

AI & Automation Engines

100% Operational

Autonomous GenAI Catalog Triage Engine

RAG retrieval, vector search embeddings, semantic prompt orchestrator

99.98% Operational

Live Bi-Directional Neural Translation (live translation on Pro and Enterprise)

Real-time localized token mapping and low-latency intent preservation

100.0% Operational

Automation Visual Flow Builder & Webhook Triggers

Stepwise execution nodes, conditional branching, variable store

100.0% Operational

Storefront & Commerce Integrations

100% Operational

Shopify 2-Way Sync & Store Telemetry Webhooks

GraphQL Admin API, inventory levels, cart tracking, order sync

99.99% Operational

WooCommerce Sync & Order Lookup API

REST v3 secure query adapters and coupon engine hooks

100.0% Operational

Native In-Chat PCI Payment Gateway (Stripe/Apple Pay/Google Pay)

payment frames from your provider

100.0% Operational

Social messaging

Live

Facebook Messenger and Instagram

Live in the shared inbox.

99.99% Operational

WhatsApp (not offered)

Not offered.

100.0% Not offered

Architecture & Guarantees

Infrastructure Reliability FAQ

How often is the status page updated?

Updated every 30 seconds via automated global health pingers stationed across 24 edge regions. Incident states trigger immediate real-time webhook broadcasts and SMS/email notifications.

Where are KonnectBot clusters hosted?

Multi-region AWS (Northern Virginia, Frankfurt, Singapore) coupled with Cloudflare Workers edge nodes. Automated DNS failover triggers within 2 seconds in case of regional cloud provider degradation.

What is your SLA guarantee for Enterprise?

Enterprise plans include a contractual 99.99% uptime Service Level Agreement backed by proportionate billing credits, 24/7 dedicated telephone routing, and a 15-minute engineer response window.

Experiencing an unlisted issue?

Our 24/7 Site Reliability Operations Center is actively monitoring telemetry queues worldwide.

support@konnectbot.com