1. What are cookies?
Cookies are small text files stored on your device when you visit a site. They often include an identifier, expiration date and domain. Similar technologies include local storage, session storage, pixels and software development kits (SDKs) in mobile contexts.
We use cookies for essential operation, to remember preferences, to understand how our marketing performs and to improve reliability and security.
2. Categories we use
Strictly Necessary
EssentialRequired for core functions such as authentication, load balancing, fraud prevention, and security. Because they are essential, they cannot be disabled via our banner without breaking sign-in or checkout flows.
Functional
ConfigurableRemember choices like region, dismissed notices, or interface settings. Disabling these may reset preferences each visit.
Analytics
TelemetryHelp us measure which pages are useful, where users drop off and how features perform. We aim to use aggregated or pseudonymous data where possible.
Marketing & Attribution
CampaignsUsed to attribute visits to campaigns, cap frequency and measure ROI. May involve third-party ad or analytics partners subject to their own policies.
3. Representative cookies & storage
The following table provides representative examples of cookies and local storage tokens deployed across our services.
| Examples / Name Patterns | Purpose | Category | Typical Duration |
|---|---|---|---|
| kb_session / session identifiers | Keeps you signed in and maintains secure session state. | Essential | Session or up to 30 days |
| kb_prefs / preference storage | Remembers UI choices such as language or cookie banner decisions. | Functional | Up to 12 months |
| Analytics identifiers | Helps us understand traffic sources, page views and funnels in aggregate. | Analytics | Up to 24 months (vendor-dependent) |
| Marketing / attribution | Measures ad effectiveness and limits duplicate conversions. | Marketing | Up to 24 months (vendor-dependent) |
4. Third-party technologies
We may allow third parties to set cookies when you use our site or when we embed their content. Examples can include:
- Analytics providers to measure site usage
- Payment processors for secure checkout experiences
- Content delivery and security services
- Advertising or social platforms when you interact with campaigns
Those providers process data under their own policies. We encourage you to review their settings and opt-out tools where available.
5. Mobile & in-product storage
Mobile apps or progressive experiences may use on-device storage for offline caching, tokens, or diagnostics. The same categories (essential, functional, analytics) apply in principle; controls may appear in device OS settings or in-product preference centers.
6. Your choices
You can manage cookies through:
- Our cookie banner or preference center (where available)
- Browser settings to block or delete cookies
- Industry opt-out pages for interest-based ads (region-specific)
- Do Not Track / Global Privacy Control signals where we are legally required to honor them
If you block essential cookies, parts of the Services (including login) may not function. Blocking analytics or marketing cookies usually does not prevent core chat functionality but may limit our ability to improve the product experience.
7. Retention
Session cookies expire when you close the browser (unless configured otherwise). Persistent cookies remain until they expire or you delete them. Expiration schedules depend on the specific cookie and vendor.
8. Updates
We may update this Cookie Policy to reflect changes in technology, regulation, or our practices. Material updates will be posted here with a revised "Last updated" date and, where required, additional notice.
9. Contact
Privacy & Data Team
Email: privacy@konnectbot.com
General inquiries: Visit our Contact page.
Techify Aura LLC
Wyoming, USA