All plans
Automation flows
Greeting, qualification, and handoff paths. AI replies stop when the plan’s message allowance is used.
- Greet, qualify, then hand off
- Same thread keeps the history
- Allowance: 0 / 15k / 50k / 100k
Live today
Live chat features for sales and support
KonnectBot is web chat for sales and support. These pages cover the tools that are live today: automation flows, live translation, and in-chat payments.
WebChat on your site
$0–$199Monthly plans
14 daysTrial, no card
1 / 3 / 5 / 20Agents by plan
AndroidPlus the web inbox
Feature pages
Three tools with their own pages
Open a card for the longer write-up. Plan limits below match the prices published on this site.
Pro and Enterprise
Live translation
Translate a conversation while it is happening. The agent and the customer can each stay in their own language.
- Not on Free or Starter
- Original and translation stay together
- A person can still take over
Pro and Enterprise
In-chat payments
Take payment in the thread. Card numbers stay with your payment provider.
- Not on Free or Starter
- Customer stays in the chat
- No raw card numbers stored here
Published plans
What each plan includes
Free is $0. Starter is $24.99. Pro is $59. Enterprise is $199. Prices are monthly.
Free
$0/ mo
- 1 agent
- 0 AI messages
- 1 department
- Web chat
Starter
$24.99/ mo
- 3 agents
- 15,000 AI messages
- 1 department
- Web chat
Pro
$59/ mo
- 5 agents
- 50,000 AI messages
- 5 departments
- Translation and payments
Enterprise
$199/ mo
- 20 agents
- 100,000 AI messages
- 20 departments
- White-label widget
| Capability | Free | Starter | Pro | Enterprise |
|---|---|---|---|---|
| AI messages | 0 | 15,000 | 50,000 | 100,000 |
| Agents | 1 | 3 | 5 | 20 |
| Departments | 1 | 1 | 5 | 20 |
| Automation flows | Yes | Yes | Yes | Yes |
| Live translation | Not included | Not included | Included | Included |
| In-chat payments | Not included | Not included | Included | Included |
| Remove branding | Not included | Not included | Included | Included |
| Web chat | Live | Live | Live | Live |
Swipe the table sideways on a small screen. Shopify and WooCommerce can be connected when you want order context. They are not listed as a separate paid add-on on this page.
Also on the product
Seats, stores, and the widget
These limits sit next to the three feature pages. Custom limits are agreed on the enterprise plan.
Departments
Free and Starter include 1 department. Pro includes 5. Enterprise includes 20.
Store context
Connect Shopify or WooCommerce when you want order history in the thread.
See ShopifyWhere agents work
Agents use the browser or the Android app. There is no iOS app.
Widget branding
Removing KonnectBot branding is on Pro and Enterprise.
Channels
What is live and what is not offered
Status is written on each item, not shown by color alone.
-
Live
Web chat
On your website today.
-
Live
Android app
Agents can reply away from the desk.
-
Live
Web workspace
The shared inbox in the browser.
-
Live
Facebook
Messenger is in the shared inbox.
-
Live
Instagram
Instagram DMs are in the shared inbox.
-
Not offered
WhatsApp
WhatsApp is not part of KonnectBot.
-
Not offered
iOS app
An iOS app is not published.
Questions
Live chat features
Which KonnectBot features are live today?
Web chat is live. Agents work in the browser or the Android app. There is no iOS app. Facebook and Instagram messaging is live, and WhatsApp is not offered.
What do automation flows include?
A flow can greet the visitor, ask a few questions, and hand the thread to a person. AI replies use the plan message allowance and stop when that allowance is used. Free includes 0 AI messages. Starter includes 15,000, Pro 50,000, and Enterprise 100,000.
Which plans include live translation?
Live translation is on Pro and Enterprise. Free and Starter do not include it. Agents see a translation and reply in their own language. The customer stays in the same thread.
Which plans include in-chat payments?
In-chat payments are on Pro and Enterprise. Card numbers stay with your payment provider. KonnectBot does not store raw card numbers.
How many agents and departments are included?
Free is $0 with 1 agent and 1 department. Starter is $24.99 with 3 agents and 1 department. Pro is $59 with 5 agents and 5 departments. Enterprise is $199 with 20 agents and 20 departments.
Can I try KonnectBot before paying?
Yes. The public signup starts a 14-day trial and does not require a credit card. You can connect Shopify or WooCommerce when you want order context in the thread.
14-day trial
Try the live chat on your own site
Create a workspace, add the widget, and connect a store if you use one. No credit card is required on the public signup.