AI Live Chat That
Closes More Sales
Reply in seconds, translate as you type and keep Facebook and Instagram DMs next to web chat — so sales, support and success work from one inbox.
We are a 12-person team...
Shopify tracking order #4891
Instagram DM: Price inquiry
Maya R. · Northwind
Demo with a specialist
Thu · 10:30 AM · 15 min
Trusted by innovative teams worldwide
Live Chat Features for Sales and Support
AI drafts, in-chat payments, Shopify and WooCommerce lookups, live translation and Facebook and Instagram DMs. The tools your team uses every shift, without a maze of add-ons.
Queries Automated
AI Assistant
Intelligent automation that learns your business. Handles routine questions instantly while escalating complex issues to your team with full context.
Agents on Enterprise
Multi-Agent Teams
Organize your support team across unlimited departments. Route conversations intelligently and ensure customers always reach the right expert.
Higher Conversion
In-Chat Payments
Customers complete purchases without leaving the conversation. Secure PCI-compliant checkout that boosts conversion rates by up to 40%.
Order Lookup Time
Store Integrations
Connect Shopify and WooCommerce for real-time order tracking, inventory queries and customer history, all inside the chat interface.
More live chat tools built right into the platform
Departments
Route conversations by team: Sales, Support, Billing. Smart routing ensures customers reach the right expert every time.
Automation Flow Builder
Design visual flows for greetings, qualification, handoffs and follow-ups, so repetitive paths run the same way without engineering.
Live Chat Translation
Translate incoming and outgoing live chat messages on the fly so agents and visitors can talk comfortably, even in different languages.
Omnichannel Messaging
Serve customers from one inbox. Reply to Facebook Messenger and Instagram DMs alongside web chat with the same agents, flows and context.
Analytics & Reports
Track response times, customer satisfaction, team performance and conversation trends. Export data and make informed decisions.
Agent Mobile App
Give agents a native iOS and Android app to manage live chats on the go: handle queues, reply in real time and stay responsive when they are away from the desk.
AI Live Chat With Instant Answers and Human Handoff
Our AI handles routine questions instantly. When conversations need a personal touch, it seamlessly hands off to your team with full context preserved. Your customers get fast, human-quality support 24/7.
Routine questions answered automatically with zero lag.
Seamless escalation without asking the user to repeat themselves.
PCI-compliant in-line checkout prevents tab-switching churn.
24/7 coverage guaranteed even when all operators sleep.
KonnectBot Assistant
AI + Human Support
PCI-compliant 256-bit encrypted checkout
Analytics Overview
Last 7 days • Real-time telemetry
12,847
24
23s
98.2%
494
350 (71%)
144
Live Chat Analytics for Sales and Support
Understand your customers better with real-time analytics. Track what matters most, spot trends early and continuously improve your support experience with actionable data.
Real-time Metrics
Monitor queue volumes, agent response latencies, and conversion drops as it happens with live dashboards.
Team & Department Performance
Track individual resolution times, customer sentiment ratings, and shift loads across unlimited agents.
Custom Reports & API Export
Build custom KPI views, schedule automated CSV deliveries, or sync directly into Snowflake or BigQuery via webhook.
Sell More With Store Integrations
Connect your Shopify or WooCommerce store to unlock powerful e-commerce features. Layer on automation flows, live chat translation and Facebook & Instagram omnichannel messaging in one inbox.
Shopify
Official Integration · Pro PlanReal-time order sync, inventory updates and secure in-chat payments. Your customers get instant answers about purchases without leaving the conversation.
WooCommerce
Official Integration · Pro PlanNative WordPress integration with automatic order tracking, product information and shipping updates delivered seamlessly within chat.
AI Live Chat Pricing
From solo founders to enterprise teams, we have got you covered.
Free
Perfect for getting started
Starter
Perfect for small businesses
Pro
Ideal for growing companies
Enterprise
For large organizations
Complete Feature Comparison
| Feature | Free | Starter | Pro | Enterprise | Custom |
|---|---|---|---|---|---|
| Agents | 1 agent | 3 agents | 5 agents | 20 agents | Unlimited |
| Chat Widgets | 1 widget | 1 widget | 5 widgets | 10 widgets | Unlimited |
| AI Training Storage | 1GB storage | 1GB storage | 10GB storage | 100GB storage | Unlimited |
| AI Messages / mo | 0 | 15,000 | 50,000 | 100,000 | Unlimited |
| In-Chat Payments | remove | remove | check_circle | check_circle | check_circle |
| Store Integrations (Shopify & Woo) | remove | remove | check_circle | check_circle | check_circle |
| Live Message Translation | remove | remove | check_circle | check_circle | check_circle |
| Social Omnichannel (FB & IG) | check_circle | check_circle | check_circle | check_circle | check_circle |
Loved by Teams Worldwide
From solo founders to Fortune 500 teams, see why businesses choose KonnectBot to deliver exceptional customer experiences at scale.
"KonnectBot didn't just improve our response times. It completely changed how we think about customer support. Our CSAT score jumped from 82% to 98%."
Sarah Mitchell
Head of Customer Success, TechFlow Inc.
"As a small startup with just three people, we couldn't afford a support team. KonnectBot's AI handles 80% of our inquiries automatically."
Michael Chen
Founder & CEO, StartupXYZ
"The in-chat payment feature alone increased our conversion rate by 35%. Customers love not having to leave the conversation to finalize their cart."
Lisa Wang
E-commerce Manager, ShopPlus
AI Live Chat FAQs
Quick answers about what KonnectBot is, how it fits your team and how to get started.
What is KonnectBot? expand_more
KonnectBot is an intelligent live chat platform for sales and support teams. It brings AI-assisted replies, human agents, visual automation flows, live message translation, routing and storefront context into one conversation. Agents can work from the web workspace or our mobile app. Facebook Messenger and Instagram DM omnichannel is included.
Does KonnectBot connect to Shopify and WooCommerce? expand_more
Yes. You can connect Shopify and WooCommerce so agents see real-time order history, tracking statuses, and inventory context inside the chat when those integrations are enabled for your workspace.
Can live chat messages be translated in real time? expand_more
Yes. KonnectBot supports real-time dual live translation so agents and visitors can communicate fluently even when they prefer different languages, automatically detecting language on first prompt.
Is KonnectBot secure and compliant? expand_more
KonnectBot is built with modern technical security standards including SOC2 Type II certification, GDPR compliance, PCI-DSS payment gateways, and end-to-end TLS 1.3 encryption in transit.
Can agents work from phones or tablets? expand_more
Yes. KonnectBot provides dedicated native iOS and Android apps for agents so they can claim chats, respond on the move, and stay responsive without being tied to a desk.
Ready to Close More Sales With AI Live Chat?
Join thousands of teams already delivering faster, smarter support with KonnectBot. Start free. No credit card required.
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