Shopify
Connect a Shopify store so agents can see the order the customer is asking about in the same thread.
- Order context in the inbox
- In-chat payments on Pro and Enterprise
- 14-day trial, no card
Shopify and WooCommerce
Store context inside live chat
Connect Shopify or WooCommerce so agents can look up the order a customer is asking about without leaving the inbox.
2 storesShopify and WooCommerce
14 daysTrial, no card
$24.99+Paid plans for a live store
No card dataCheckout stays with the provider
Live connections
Two stores, one inbox
Each store has its own page. Both put order context in the thread the agent is already using.
WooCommerce
Connect a WooCommerce store so order questions stay in the live chat instead of a separate admin tab.
- Order context while you reply
- In-chat payments on Pro and Enterprise
- Not an official partner listing
What is included
Plans and what we do not claim
Free is $0 with 1 agent. Starter is $24.99 with 3 agents. Pro is $59 with 5 agents. Enterprise is $199 with 20 agents. Open the workspace on Free, then connect a live store on a paid plan.
- In-chat payments are on Pro and Enterprise.
- Card numbers are not stored in the chat.
- Facebook and Instagram messaging is live. WhatsApp is not offered.
- Agents use the web workspace or the Android app. There is no iOS app.
- No Shopify Plus partner badge, and no official WooCommerce partner listing.
Questions
Before you connect a store
Which store integrations are live?
Shopify and WooCommerce. Agents can look up the order a customer is asking about without leaving the inbox. ShipStation, AfterShip, and Loop are not listed as live integrations.
Do I need a paid plan to connect a store?
Free is $0 and is where you open a workspace. Store connections are part of the paid plans: Starter is $24.99 a month, Pro is $59, and Enterprise is $199. In-chat payments are on Pro and Enterprise.
Does KonnectBot store card numbers?
No. Card numbers stay with your payment provider. KonnectBot does not store raw card numbers.
Is WhatsApp included with these integrations?
No. WhatsApp is not offered. Web chat is live, and Facebook and Instagram messaging is live in the shared inbox.
Are these official partner listings?
No. This site does not claim a Shopify Plus partner badge, and the WooCommerce page is not an official partner listing.
14-day trial
Connect a store when the inbox is ready
Create the workspace first. Add Shopify or WooCommerce when you want order context in the thread.