Integration

WooCommerce orders in the same inbox

Connect a WooCommerce store so agents can answer order questions from the live chat thread.

What the WooCommerce connection does

Look up order context while you reply, and take payment in the thread on Pro and Enterprise. The agent stays in the inbox instead of switching to the store admin for a tracking question.

What we do not claim

This page is not an official WooCommerce partner listing. Facebook and Instagram messaging is live in the shared inbox. WhatsApp is not offered.

How to connect WooCommerce

Install the connection from your KonnectBot workspace and run a 14-day trial before you commit to a paid plan. Place a test order, open the chat, and confirm the agent can see that order before you publish the widget.

Plans that include it

Starter is $24.99 a month, Pro is $59, and Enterprise is $199. In-chat payments are on Pro and Enterprise. Free is $0 and lets you create the workspace first. Card numbers are not stored in the chat. Checkout stays with your payment provider.