Shopify order context inside live chat

Connect a Shopify store so agents can look up the order the customer is asking about without leaving the inbox.

What you can do

Answer order and shipping questions from the chat thread, and take payment in chat on Pro and Enterprise.

What is not included yet

Facebook and Instagram DMs are marked coming soon. WhatsApp is not part of this integration. We do not claim a Shopify Plus partner badge on this page.

How to start

Create a workspace, connect the store, and try the inbox on a 14-day trial. No credit card is required to start.

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